IMAM.

Backend / AI Engineer

I build the systems behind real products.

Backend & full-stack engineer — 3+ years shipping scalable systems and AI-powered products across AI customer service, workflow automation, e-commerce, workforce management, and education.

Explore workDownload CV
Channelsvoice · web · messaging
AI / APIagents · workflows
Data / Knowledgecontext · memory
Toolsintegrations
Productiondeploy · scale

About

I care about what happens after the demo.

Bengali (native) · English (professional)

Software engineer with 3+ years of experience building backend and full-stack applications. My core strength is backend engineering — data modeling, API design, asynchronous workflows, and third-party integrations — across AI-powered customer service, workflow automation, e-commerce, workforce management, and education.

I've taken products from first skeleton to fully running systems, led features end-to-end, and I care about reliability — caching, rate limiting, error recovery, and code review are how I work, not afterthoughts. Comfortable owning delivery independently and equally comfortable collaborating.

Experience

A track record of owning backend delivery.

  1. Dec 2025 – PresentCurrentRemote

    Software Engineer — Omnistra

    Building backend services and product features for an AI-powered customer-support platform.

    • Build backend services and product features for an AI-powered customer-support platform that automates voice calls, web chat, and social messaging for e-commerce businesses.
    • Own features end-to-end — planning, analysis, R&D, implementation, testing, and release — collaborating with frontend, QA, and clients throughout.
    • Take part in architecture discussions and code reviews to keep the codebase maintainable and consistent.
    • AI
    • APIs
    • Multi-tenant
  2. Mar 2024 – Oct 2025Dhaka

    Software Engineer — Prospect Engine LLC

    Built core systems across an AI voice platform, business modules, and an AI task-management backend.

    • Built core components for a real-time AI voice-calling platform — campaign scheduling, call orchestration, and multi-step automation workflows.
    • Integrated speech and language-model APIs for natural voice interactions, hardening reliability through caching, rate limiting, and error recovery.
    • Developed backend modules for payroll, invoicing, recruitment, and workforce scheduling, automating business workflows through third-party integrations.
    • Contributed to a multichannel communication platform connecting WhatsApp, Gmail, and Slack with AI-assisted capabilities.
    • Independently built the backend of an AI-powered task-management platform, and served as sole backend developer for a customized accounting system with AI-assisted reporting.
    • AI
    • Voice
    • Workflow
    • Integrations
  3. Feb 2023 – Feb 2024Dhaka

    Junior Software Engineer — Spondon IT

    Built assessment and content features across education and e-commerce products.

    • Built assessment tools (short-answer, multiple-choice, true/false, fill-in-the-blank) for an education platform.
    • Built AI-assisted content-generation and study-material features, and integrated messaging to improve communication workflows.
    • Contributed to exam planning, parent registration, and resource-management modules across school-management products.
    • Improved an e-commerce backend through reusable helpers, bug fixes, and stability work; managed marketplace release packaging and resolved client-reported issues.
    • Education
    • Assessments
    • E-commerce
  4. May 2022 – Aug 2022Dhaka

    Software Engineering Intern — Ahosania

    Independently designed and built a full-stack recruitment platform.

    • Independently designed and built a full-stack recruitment platform covering employer and job-seeker workflows.
    • Implemented role-based authentication, job listings, candidate applications, application tracking, and advanced filtering.
    • Added résumé upload and parsing to support candidate-profile management.
    • Full-stack
    • Recruitment

Projects

Real products, real ownership.

Featured · Current

Omnistra

A multi-tenant AI communications platform that lets businesses run one AI agent for selling, support, booking, and orders across voice and messaging — phone, WhatsApp, Messenger, Instagram, and web chat — instead of a set of disconnected chatbots.

  • Businesses configure agents with a knowledge base, tools, and workflows; agents then handle inbound and outbound conversations end-to-end.
  • Product surface spans campaign dialing, appointment booking with real-time availability, order management (catalog, quotes, holds, zone-based delivery), interaction analysis, webhooks, usage-based billing, and role-based access control with per-tenant isolation.
  • Built for multi-region deployment, with enterprise tenancy and usage metering underneath.

Role: delivered end-to-end with the core team — skeleton, planning, analysis, and R&D through implementation, testing, and a fully running product.

  • AI
  • Multi-tenant
  • Voice · Messaging

TaskFlow

AI Task Management

An AI-powered task-management platform that auto-creates tasks from interactions and activity across connected messaging platforms (Slack, Discord, WhatsApp, and similar) — turning conversations into tracked work. Includes reminders, deadlines, a kanban board, and full task basics (status, priority, and more).

Role: sole developer — built both ends from start to finish.

  • AI
  • Automation
  • Messaging

Attendly

Driver Workforce Management

A workforce-management system for UK-based truck-driving operations: payroll, payslips, and job management with third-party integrations.

Role: backend-focused — features, integrations, testing, and builds, with occasional frontend work.

  • Workforce
  • Payroll
  • Integrations

Infix Edu

Education Management System

An education-management platform with AI-assisted content generation, a study-material repository, and messaging integration.

Role: worked both ends — new features and integrations.

  • Education
  • AI
  • Messaging

Infix LMS

Learning Management System

A learning-management system with assessment tools (multiple-choice, true/false, fill-in-the-blank, short-answer), exam planning, parent registration, and educational-resource management.

Role: worked both ends — new features and integrations.

  • Education
  • Assessments

Stack

The tools I reach for.

Languages

PHP · JavaScript · TypeScript · Python · SQL

Backend

Laravel · Node.js · Express.js · NestJS · FastAPI

Frontend

React · Next.js · Vue.js · React Native · Tailwind CSS · Bootstrap

Databases & ORM

PostgreSQL · MySQL · MongoDB · Prisma · Eloquent

AI & Integrations

LLM API integration · OpenAI · Gemini · Ollama · Temporal · ElevenLabs · Deepgram · third-party API integration

DevOps & Tools

Git · GitHub · GitLab · Docker · GitHub Actions · CI/CD · Linux · Swagger/OpenAPI · Jest

Education

BSc in Computer Science & Engineering

IUBAT · 2018–2022

Software Engineering concentration

Thesis

Real-Time Driver Drowsiness Detection Using Neural Networks

Have a system that needs to work?

Have a project, role, or collaboration in mind? Send a message and I'll get back to you.